Return & Refund Policy
Return & Refund Policy
At Kylorax.store, customer satisfaction is important to us.
Return Eligibility
Items may be returned within 7 days of delivery if they:
- Are unused and in original condition
- Include original packaging
- Are not listed as non-returnable
Non-Returnable Items
The following items are generally not eligible for return:
- Personalized or custom-made products
- Gift cards
- Clearance or final-sale items
Refund Process
Once your return is received and inspected, we will notify you regarding approval of your refund.
Approved refunds will be issued to the original payment method used for purchase.
Return Shipping
Customers may be responsible for return shipping costs unless the product arrived damaged or incorrect.
Contact Us
For return requests, please contact:
